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by Diana Adams

In my last post I identified where paid ads display on the different search networks. This time I thought I’d create a brief outline of what the ads themselves actually look like, and explain some of the basic ‘rules’ associated with each search network.

Basically, all ads include three parts that you see, and one that you don’t. The parts that we see displayed include Headline, one or two Description lines, and a Display URL. The part that we don’t actually see is the Destination URL, which is not identical to the Display URL. It determines which page the searcher will land on when they click the ad (referred to as the landing page).

Simple enough? Well, yes, and no. There are rules that are applied to each of the ad lines, rules that control precisely just how many characters you have to work with. And the rules vary (although only slightly) across the different search networks. There’s another blog post I’ll have to put together to help you with writing the ad text. Also, the ‘rules’ I’m going to outline here are true on the search network. The content ads you see on other websites, may or may not follow these rules. Again, that’s another post, but for this post I’m going to keep it as simple as I can.

Google

The appearance of the ads will vary, depending on the location of the ad. The ads in the top three positions (those above the natural results) will appear in two lines with a Headline, above the Display URL and a single Description line:

g-RCShoes-top.gif

Ads to the right of the natural results will appear with the Headline above two Description lines, which are above the Display URL:

g-RCShoes-side.gif

Google gives you twenty-five (that’s 25) characters to work with, including spaces, for the Headline. They give you 70 characters to work with for the Description, and 35 to work with for the Display URL. The Description gets tricky with Google because the Description is broken into two separate lines, limited to 35 characters each. So looking at the ad from www.mountaingear.com in the example above, the description line has 64 characters, but they have to be broken into two lines. Were the ad to be on the right side of the natural results, it would display like this:

Rock Climbing Shoes [19 characters]
Find great gear for mountain and [32 characters]
rock climbing at Mountain Gear! [31 characters]
www.mountaingear.com [25 characters]

Yahoo

Again, as with Google, the appearance of the ad will vary depending on placement. The top three ads will display in three lines with the Headline above the Description, and the Display URL on a third line. (notice how the Display URL doesn’t appear on the 2nd line, before the Description as it does in Google. But there is a difference beyond this one, and I’ll discuss that in a little bit):

y-RCShoes-top.gif

Ads to the right of the natural results will display just like they do on Google, with the Headline above two Description lines, which are above the Display URL:

y-RCShoes-side.gif

Now for the bigger difference between Yahoo and Google. Yahoo’s Headline gives you 40 characters to work with. The Headline in the REI ad reads “Rock Climbing Shoes at REI” - and that’s 26 characters. Not so impressive at this point, but you could find a Headline that says “Buy Climbing Rock Shoes Today” which is 29, or even “Rock Climbing Shoes: Ships Free Next Day” which is 40 characters. Another difference is that Yahoo doesn’t split the Description into two lines. You get 70 characters total, and they split the lines at natural line breaks for the ads on the right side of the page. At times their automatic line break can look unbalanced, but that is just something we don’t have control over.

MSN

Microsoft adCenter follows pretty much the identical rules that Google wrote, same number of characters, Description line split into two lines etc, so I won’t go in and do any further explanation on that one. However, the ads at the top display differently than on both Google and Yahoo. You’ll find the Headline at the top, with the Display URL just to the right on the same line, with the two Description lines just below:

m-RCShoes-top.gif

Ads that display on the right hand side look identical to, and follow identical rules as at Google:

m-RCShoes-side.gif

Conclusion

So there you have it, a basic description of the ‘rules’ and screen shots of what the ads look like on the different search networks. The basic thing to remember is all ads have 3 visible components, Headline, Description and Display URL, and the invisible component, a Destination URL which determines the landing page. How many characters each network allows is varied, but only slightly, and it’s really not a big deal to figure out the differences.

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by Ross Dunn

Over the past few days I
have inexplicably come across a number of marketing tools that were new to me;
I am not sure if it was by chance or a lot were just released or something. Anyway,
I am still testing a few of the more promising ones but one free tool called 4Q
could really help many a webmaster understand their visitors better.

4q-logo.jpg

4 Questions (4Q)
Have you ever wondered why your website isn’t functioning as well as you
originally anticipated? Or perhaps you are seeing some very odd fluctuations in
traffic and you wish you could ask your visitors what is going through their
minds? Well now there is an easy way to get these answers and it is the
classiest solution I have seen so far… and better yet it is free! Enter 4Q, the brainchild of analytics guru (or
analytics “god” in my opinion) Avinash Kaushik and analytics
company iPerceptions.

So what does 4Q do?
4Q is designed to answer 4 critical questions for you:

  1. How satisfied are my visitors?
  2. What are visitors at my website there to do?
  3. Are they completing what they set out to do?
  4. If not, why not? / If yes, what did they like best about the online
    experience?

The system is very simple
for anyone to setup as Avinash personally notes in a helpful video tutorial he
created
.

Here is how it works once it is setup on your website:

  1. Of every 5 people that enters your website 1 will be selected and politely
    requested to participate in a survey to help you ensure your website has
    provided them with what they need; you can increase the ratio to whatever
    you like, all the way to 100% of visitors. Note: the survey is presented
    as a request to the visitor, provided in the politest manner possible and
    is not a popup.
  2. Once the visitor says “Yes” they agree to participate a
    popup window will be created and will be minimized to their task bar as
    they continue their session through your website. Should the visitor say
    “No” the request disappears and the visitor is taken to your
    website and will not be bothered again.
  3. Once the visitor has completed his/her session on your website he/she
    can open the popup that is waiting in their taskbar and quickly answer the
    4 questions. Upon completion of the survey they are thanked and the popup
    disappears.

StepForth implemented this
system on our main site (www.stepforth.com)
just last weekend and so far I have been impressed by the preliminary feedback.
StepForth’s website is about to get replaced with a new design and emphasis so
it is even more worthwhile to learn whatever I can about the current site’s
failings. In the spirit of sharing and accountability here are our preliminary 4Q
results in PDF format
; sharing this information will make us improve our
approval rating that much faster. Here is an example of the survey showing what
we could improve upon:

4q-discontentsample.jpg

In the above screenshot (click image for larger version) one
can clearly see some visitors have
had problems finding the latest news that
we publish on our SEO News Blog
and about StepForth’s company
information
. From this feedback it is now obvious we need to provide
clearer routes to both types of content. It may seem we are jumping the gun
since our data is based on only a few replies; however, I have a hunch that the
people that replied represent a great many who had the same problem but did not
fill out or get invited to fill out the survey.

You may be wondering… doesn’t analytics provide a lot of these answers? Not
really, as Avinash states “Clickstream data is often missing the
context… But with answers to these simple questions you’ll have the context
to make sense of it all.” In other words, combining 4Q and a great
analytics program will provide the information you need to make even more
insightful changes to influence your website’s success.

Will 4Q Impede Search Engines?
No, 4Q is a JavaScript-based system and since JavaScript is not activated by
visiting search engines you can be confident that 4Q will not impact your
search engine rankings. In fact, if anything the answers provided by 4Q will
allow you to create a better user experience on your website and with
additional insight into visitor’s intentions you could very well increase rankings.


Surveys are Everywhere, What Makes 4Q so Special?
4Q was created by analytics
experts to add context to the often incomplete picture that current analytic
software provides. The system is simple, free, easy to install, and once you
set it up there is no maintenance required other than making changes to your
site or patting yourself on the back based on the valuable feedback you receive
from survey participants.

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by Ross Dunn

Over the past few days I
have inexplicably come across a number of marketing tools that were new to me;
I am not sure if it was by chance or a lot were just released or something. Anyway,
I am still testing a few of the more promising ones but one free tool called 4Q
could really help many a webmaster understand their visitors better.

4q-logo.jpg

4 Questions (4Q)
Have you ever wondered why your website isn’t functioning as well as you
originally anticipated? Or perhaps you are seeing some very odd fluctuations in
traffic and you wish you could ask your visitors what is going through their
minds? Well now there is an easy way to get these answers and it is the
classiest solution I have seen so far… and better yet it is free! Enter 4Q, the brainchild of analytics guru (or
analytics “god” in my opinion) Avinash Kaushik and analytics
company iPerceptions.

So what does 4Q do?
4Q is designed to answer 4 critical questions for you:

  1. How satisfied are my visitors?
  2. What are visitors at my website there to do?
  3. Are they completing what they set out to do?
  4. If not, why not? / If yes, what did they like best about the online
    experience?

The system is very simple
for anyone to setup as Avinash personally notes in a helpful video tutorial he
created
.

Here is how it works once it is setup on your website:

  1. Of every 5 people that enters your website 1 will be selected and politely
    requested to participate in a survey to help you ensure your website has
    provided them with what they need; you can increase the ratio to whatever
    you like, all the way to 100% of visitors. Note: the survey is presented
    as a request to the visitor, provided in the politest manner possible and
    is not a popup.
  2. Once the visitor says “Yes” they agree to participate a
    popup window will be created and will be minimized to their task bar as
    they continue their session through your website. Should the visitor say
    “No” the request disappears and the visitor is taken to your
    website and will not be bothered again.
  3. Once the visitor has completed his/her session on your website he/she
    can open the popup that is waiting in their taskbar and quickly answer the
    4 questions. Upon completion of the survey they are thanked and the popup
    disappears.

StepForth implemented this
system on our main site (www.stepforth.com)
just last weekend and so far I have been impressed by the preliminary feedback.
StepForth’s website is about to get replaced with a new design and emphasis so
it is even more worthwhile to learn whatever I can about the current site’s
failings. In the spirit of sharing and accountability here are our preliminary 4Q
results in PDF format
; sharing this information will make us improve our
approval rating that much faster. Here is an example of the survey showing what
we could improve upon:

4q-discontentsample.jpg

In the above screenshot (click image for larger version) one
can clearly see some visitors have
had problems finding the latest news that
we publish on our SEO News Blog
and about StepForth’s company
information
. From this feedback it is now obvious we need to provide
clearer routes to both types of content. It may seem we are jumping the gun
since our data is based on only a few replies; however, I have a hunch that the
people that replied represent a great many who had the same problem but did not
fill out or get invited to fill out the survey.

You may be wondering… doesn’t analytics provide a lot of these answers? Not
really, as Avinash states “Clickstream data is often missing the
context… But with answers to these simple questions you’ll have the context
to make sense of it all.” In other words, combining 4Q and a great
analytics program will provide the information you need to make even more
insightful changes to influence your website’s success.

Will 4Q Impede Search Engines?
No, 4Q is a JavaScript-based system and since JavaScript is not activated by
visiting search engines you can be confident that 4Q will not impact your
search engine rankings. In fact, if anything the answers provided by 4Q will
allow you to create a better user experience on your website and with
additional insight into visitor’s intentions you could very well increase rankings.


Surveys are Everywhere, What Makes 4Q so Special?
4Q was created by analytics
experts to add context to the often incomplete picture that current analytic
software provides. The system is simple, free, easy to install, and once you
set it up there is no maintenance required other than making changes to your
site or patting yourself on the back based on the valuable feedback you receive
from survey participants.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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by Jennifer Laycock

It’s no secret consumer generated content is hot. Both McDonald’s an Apple have bought the rights to content found on YouTube and turned them into commercials in recent months. Consumer generated content has a “real” feeling to it and can often be purchased for far less than the cost of custom created ads. So I’m wondering, why haven’t more small businesses thought of exploring this option?

Big companies are already scouring sites like YouTube. In fact, the team at Apple recently spotted this gem:

The New York Times reports the ad was created by 18-year old Nick Haley, an Apple fan from England. Haley created the ad on his Mac and uploaded it to YouTube. The spot had only received a few thousand views when Haley got an email from an Apple’s ad agency asking to chat. The company flew Haley to L.A. to work with creative executives at TBWA/Chiat/Day to produce a broadcast quality version of the spot.

If you watch much television, you’ve probably seen it.

Apple isn’t the only one exploring this source of content.

It wasn’t too long ago McDonald’s scored a similar user generated commercial from YouTube. The team found the viral sensation “McNuggets Rap” put together by two improv actors and purchased the rights. The McDonald’s ad team edited in white text on a black screen to carry the sales message and used the result as a commercial for a promotion on McNuggets.

Investment firm AIG has been running a whole series of articles featuring adorable clips of laughing babies scoured from YouTube.

What I’d like to know is why more small business and medium size businesses aren’t exploring this option. I’ve offered this advice up a few times while talking to companies at seminars and conferences. Taking the time to do some browsing on YouTube and spotting a cute video that could be turned into an ad spot can be a great way to score some viral content or an ad.

While it’s true that some content creators are uploading clips with express purpose of hoping someone will buy, the greatest majority of YouTube users would likely be thrilled at the idea of a company approaching them to buy their clip.

Even if you aren’t looking for a television ad, there’s something to be said for negotiating the right to add your URL and company name to the end of their clip. A video with great viral potential that can be related to your business can deliver a ton of traffic for far less than the cost of generating your own viral campaign. Even if you don’t purchase the rights to an existing video, you may find someone with a YouTube channel and a style of video creation you like. There’s nothing that says you can’t contact them to find out what it might cost to have them create a video specifically for you.

In an ideal world, companies should be working to create their own viral and educational videos. In the real world, it’s not always possible. If you’re a small business looking for something creative, consider taking a look through YouTube. You just might find your next video campaign at a bargain price.

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by Jennifer Laycock

It’s no secret consumer generated content is hot. Both McDonald’s an Apple have bought the rights to content found on YouTube and turned them into commercials in recent months. Consumer generated content has a “real” feeling to it and can often be purchased for far less than the cost of custom created ads. So I’m wondering, why haven’t more small businesses thought of exploring this option?

Big companies are already scouring sites like YouTube. In fact, the team at Apple recently spotted this gem:

The New York Times reports the ad was created by 18-year old Nick Haley, an Apple fan from England. Haley created the ad on his Mac and uploaded it to YouTube. The spot had only received a few thousand views when Haley got an email from an Apple’s ad agency asking to chat. The company flew Haley to L.A. to work with creative executives at TBWA/Chiat/Day to produce a broadcast quality version of the spot.

If you watch much television, you’ve probably seen it.

Apple isn’t the only one exploring this source of content.

It wasn’t too long ago McDonald’s scored a similar user generated commercial from YouTube. The team found the viral sensation “McNuggets Rap” put together by two improv actors and purchased the rights. The McDonald’s ad team edited in white text on a black screen to carry the sales message and used the result as a commercial for a promotion on McNuggets.

Investment firm AIG has been running a whole series of articles featuring adorable clips of laughing babies scoured from YouTube.

What I’d like to know is why more small business and medium size businesses aren’t exploring this option. I’ve offered this advice up a few times while talking to companies at seminars and conferences. Taking the time to do some browsing on YouTube and spotting a cute video that could be turned into an ad spot can be a great way to score some viral content or an ad.

While it’s true that some content creators are uploading clips with express purpose of hoping someone will buy, the greatest majority of YouTube users would likely be thrilled at the idea of a company approaching them to buy their clip.

Even if you aren’t looking for a television ad, there’s something to be said for negotiating the right to add your URL and company name to the end of their clip. A video with great viral potential that can be related to your business can deliver a ton of traffic for far less than the cost of generating your own viral campaign. Even if you don’t purchase the rights to an existing video, you may find someone with a YouTube channel and a style of video creation you like. There’s nothing that says you can’t contact them to find out what it might cost to have them create a video specifically for you.

In an ideal world, companies should be working to create their own viral and educational videos. In the real world, it’s not always possible. If you’re a small business looking for something creative, consider taking a look through YouTube. You just might find your next video campaign at a bargain price.

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by Jennifer Laycock

If you are a Google AdWords advertiser and rely on Google’s conversion feature to help you figure out your campaign budgets, you’ll be interested to learn more about some conversion tracking features they put into place last month. John over at PPC Hero has a nice write up on the features and how you can apply them.

John explains:

Conversions can now be segmented as one of the following types:

  • Leads
  • Purchase/Sale
  • Sign-Up
  • Pageview
  • “Other”

Within each conversion type, you can create any number of actions. For example, let’s say you are selling neck ties for Father’s Day. This is a limited time offer and a very specific sale. So, you would click on “Create a New Action” and select “Purchase/Sale” to choose the right conversion tracking code. Input “Father’s Day Neck Ties” as the action name for reporting. To complete the setup, you would then place the tracking code on your purchase thank you page. Once visitors to your site begin buying your Father’s Day neck ties, these conversions will show up in AdWords appropriately labeled!

While I’d encourage any business to look toward investing in strong analytics software that can do this type of tracking without giving Google access to your exact conversion rates and online sales flow, this is still an option worth looking at if you’re starting out with zero budget.

You can get the full story (including quite a few links to more information) on the new AdWords Conversion Tracking at the Inside AdWords blog.

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by Jennifer Laycock

If you are a Google AdWords advertiser and rely on Google’s conversion feature to help you figure out your campaign budgets, you’ll be interested to learn more about some conversion tracking features they put into place last month. John over at PPC Hero has a nice write up on the features and how you can apply them.

John explains:

Conversions can now be segmented as one of the following types:

  • Leads
  • Purchase/Sale
  • Sign-Up
  • Pageview
  • “Other”

Within each conversion type, you can create any number of actions. For example, let’s say you are selling neck ties for Father’s Day. This is a limited time offer and a very specific sale. So, you would click on “Create a New Action” and select “Purchase/Sale” to choose the right conversion tracking code. Input “Father’s Day Neck Ties” as the action name for reporting. To complete the setup, you would then place the tracking code on your purchase thank you page. Once visitors to your site begin buying your Father’s Day neck ties, these conversions will show up in AdWords appropriately labeled!

While I’d encourage any business to look toward investing in strong analytics software that can do this type of tracking without giving Google access to your exact conversion rates and online sales flow, this is still an option worth looking at if you’re starting out with zero budget.

You can get the full story (including quite a few links to more information) on the new AdWords Conversion Tracking at the Inside AdWords blog.

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by Sage Lewis

Google engineer, Matt Cutts, steals the show with his Web 2.0 expo video “What Google Knows About Spam.” Sage extols the virtues of watching the video if you’re looking to avoid spam in your own site and also if you want to make sure you aren’t accidentally becoming the spammer yourself! Cutts provides tips on how to prevent spam and encourages site owners to register their sites in Google’s Webmaster Central area, which allows Google to notify you if something is wrong.

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

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by Sage Lewis

This week, Sage addresses Shoemoney’s article “SEO Has No Future,” in which Shoemoney talks about Google-influenced search results and the pervasive problem of web spam in the industry. Sage proposes that the article is possibly nothing more than a link baiting ploy and that the industry maintain focus on optimizing the visitor’s experience. Google looks to increase visitor experiences by including landing page loading time as a quality score factor in Google AdWords by mid-June, and they are in preview release stages of a new, comprehensive, sophisticated, integrated social media tool called Google Friends Connect.

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by Sage Lewis

This week, Sage addresses Shoemoney’s article “SEO Has No Future,” in which Shoemoney talks about Google-influenced search results and the pervasive problem of web spam in the industry. Sage proposes that the article is possibly nothing more than a link baiting ploy and that the industry maintain focus on optimizing the visitor’s experience. Google looks to increase visitor experiences by including landing page loading time as a quality score factor in Google AdWords by mid-June, and they are in preview release stages of a new, comprehensive, sophisticated, integrated social media tool called Google Friends Connect.

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Below is what happened in search today, as reported on
Search Engine Land and from other
places across the web

From Search Engine Land:

  • Google & Other
    Search Engines Dominate Traffic Drivers To Wikipedia

    When writing about Powerset this week, I covered how its hopes to gain
    Wikipedia users was complicated by the fact that Wikipedia itself gets so many
    people from search, rather than direct navigation. New stats (PDF) from
    Nielsen Online reaffirm this — four of the five top referring sites to…
  • Hitwise: Google
    Again Hits New High; Microsoft & Yahoo Again New Lows

    Hitwise released the latest statistics for search engine share in the United
    States for April 2008. Google has again hit a new high, jumping up 0.65% from
    the prior month’s high, to 68% of the US search market. Microsoft and Yahoo
    hit all-time lows — though Yahoo, at least,…
  • Summize Gains
    "Local" Twitter Search Option

    Summize has already turned into my preferred tool to search for what people
    are saying on Twitter. Now it’s gained a way to see what people are twittering
    about near a local area. Say I want to see what’s been happening in Newport
    Beach, California, in terms of Twitter activity….
  • Travel Search
    Engine Kango Relaunches As UpTake

    Does the world need more travel sites and search engines? UpTake (formerly
    Kango) thinks so. Travel is one of the most developed and "mature" vertical
    online. It’s also one of the most competitive segments. However, there’s still
    considerable frustration in doing online travel planning notwithstanding the
    plethora of tools and…
  • Google Updates
    Earth Imagery & Begins To Blur Faces

    Google has announced a new earth imagery update has been pushed out to their
    mapping product. With that update, Google has updated their Manhattan images,
    which includes higher quality images, better naming of specific buildings and
    areas, plus Google has begun blurring the faces of people in their street
    view…
  • Increase Online
    Registrations By Improving Downloadable Assets

    Many B2B search marketing programs are designed to generate online
    registrations, inquiries and leads. Typically, something of value (such as a
    white paper, product demo, or presentation) is offered in exchange for
    personal contact information. Today I’ll offer three tips to enhance the value
    of these downloadable assets and…
  • Are We In-House
    SEO Experts? Not Really… And Here’s Why

    When you hear the phrase "in-house SEO expert" or "in-house SEO," certain
    things immediately flash to mind. There’s the glamour bits built around the
    perceptions fostered from hearing of six-figure salaries, or direct
    involvement in big projects and depth of contact many in-house search
    marketers seem to have within…
  • Can Icahn Or
    Microsoft Stop Google’s "Natural Monopoly"

    Reports are that Carl Icahn has acquired about 3 percent of Yahoo’s shares,
    apparently in hopes of taking over the company. And then? Well, you know —
    maybe go back to Microsoft. Except Microsoft may no longer want to talk, plus
    that poison pill of a Google-Yahoo ad deal still…
  • Searching for
    "Kitten Videos?" Me Neither

    A new survey from ClipBlast! about how people find video content has started a
    discussion about search and how it relates to entertainment content. In the
    survey, ClipBlast! asked 1000 online consumers if they had a preferred method
    for finding video content on the Web. Of those surveyed, almost…
  • Bidding for
    Dollars - Margin Dollars, That Is

    As the competition in search becomes more sophisticated, refining tactics
    becomes more important than ever. For online retailers, bidding by margin is
    all but essential. Every firm has a different marketing objective: some look
    for maximum ROI, some are willing to spend to break even in hopes that
    future…

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