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Paid Search - A Column From Search Engine Land
As the competition in search becomes more sophisticated refining tactics becomes more important than ever. For online retailers, bidding by margin is all but essential.

Every firm has a different marketing objective: some look for maximum ROI, some are willing to spend to break even in hopes that future orders will drive the profit, others see search as a means of spreading the brand message.

Whatever your objective, you’re more likely to reach it the more tightly your success metric jibes with the real value of the traffic driven.

Click to continue reading…

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Paid Search - A Column From Search Engine Land
As the competition in search becomes more sophisticated refining tactics becomes more important than ever. For online retailers, bidding by margin is all but essential.

Every firm has a different marketing objective: some look for maximum ROI, some are willing to spend to break even in hopes that future orders will drive the profit, others see search as a means of spreading the brand message.

Whatever your objective, you’re more likely to reach it the more tightly your success metric jibes with the real value of the traffic driven.

Click to continue reading…

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by Jennifer Laycock

As a hobby blogger in the “mom” realm, I often get swamped at conferences by companies looking to market their products to women. These companies have figured out that women are online en masse and they’re communicating their likes, dislikes and daily lives with friends and strangers. I applaud their initiative in trying to reach out to women on the web, but sometimes I wish they’d take a step back and think a little harder about how they approach these women.

With that in mind, I think it’s essential for marketers who target women to take a trek over to Church of the Customer Blog to read Jackie Huba’s latest post: “5 things you need to know about women and word of mouth.”

There’s no doubt word of mouth works well with women; after all, we’re social creatures. None the less, there are a few subtle differences in how marketers should push word of mouth to us if they’d like us to pass things on to our friends. Jackie shares some insight and a handful of tips from Michelle Miller, co-author of “The Soccer Mom Myth: Today’s Female Consumer: Who She Really Is, Why She Really Buys.”

Huba starts with some stats on how women spread the word.

Women are three times more likely to share personal stories with a friend than men. Ask any woman how she found her hairdresser, doctor, or favorite wine, and she is likely to tell you that it was from a friend. Women are natural word of mouth spreaders. They are wired that way - with four times as many connections between the left and right hemispheres of the brain, women tap deeply into that area that is responsible for bonding and connecting with others.

Most marketers read a paragraph like the one above and rejoice; they’ve finally found the key to getting their product in front of legions of buyers. They just need to convince some mom to blog about it.

Except…that’s not quite right.

See, one of the points I push home hard when I teach about viral marketing is the need to create a campaign or offer that someone is willing to stake their own reputation on. After all, if you want them to tell their friends, you’re asking them to evangelize your product. If they are evangelizing your product to someone who ends up disliking it, they risk losing credibility. While you’ve got to look at things from the “will they risk their reputation on it” angle for all forms of viral marketing, you have to give it extra consideration when you’re trying to work via women.

Huba writes:

If you are doing business with her, and she values your relationship, it may seem perfectly acceptable to ask her for a list of friends who might benefit from your services. But that may not be a good idea, even if she thinks you’re the best thing since Starbuck’s drive-thru. She is the gatekeeper of her relationships. She’s not being stingy, she’s being protective. A better idea might be to give her a few of your business cards and say, “if you know of anyone who might benefit from my service, feel free to give them my card.”

In other words…

Don’t expect women to spread the word for you, enable their ability to do so.

Don’t ask them for access to their friends and family, give them access to YOU so they can share that access.

Don’t tell them what to offer or what to say, make them happy and let them create the offer or pitch themselves.

After all, women know their friends better than you do. If you impress them enough to make them want to tell their friends, they’ll find a far better way to spread the word than you would have.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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by Jennifer Laycock

As a hobby blogger in the “mom” realm, I often get swamped at conferences by companies looking to market their products to women. These companies have figured out that women are online en masse and they’re communicating their likes, dislikes and daily lives with friends and strangers. I applaud their initiative in trying to reach out to women on the web, but sometimes I wish they’d take a step back and think a little harder about how they approach these women.

With that in mind, I think it’s essential for marketers who target women to take a trek over to Church of the Customer Blog to read Jackie Huba’s latest post: “5 things you need to know about women and word of mouth.”

There’s no doubt word of mouth works well with women; after all, we’re social creatures. None the less, there are a few subtle differences in how marketers should push word of mouth to us if they’d like us to pass things on to our friends. Jackie shares some insight and a handful of tips from Michelle Miller, co-author of “The Soccer Mom Myth: Today’s Female Consumer: Who She Really Is, Why She Really Buys.”

Huba starts with some stats on how women spread the word.

Women are three times more likely to share personal stories with a friend than men. Ask any woman how she found her hairdresser, doctor, or favorite wine, and she is likely to tell you that it was from a friend. Women are natural word of mouth spreaders. They are wired that way - with four times as many connections between the left and right hemispheres of the brain, women tap deeply into that area that is responsible for bonding and connecting with others.

Most marketers read a paragraph like the one above and rejoice; they’ve finally found the key to getting their product in front of legions of buyers. They just need to convince some mom to blog about it.

Except…that’s not quite right.

See, one of the points I push home hard when I teach about viral marketing is the need to create a campaign or offer that someone is willing to stake their own reputation on. After all, if you want them to tell their friends, you’re asking them to evangelize your product. If they are evangelizing your product to someone who ends up disliking it, they risk losing credibility. While you’ve got to look at things from the “will they risk their reputation on it” angle for all forms of viral marketing, you have to give it extra consideration when you’re trying to work via women.

Huba writes:

If you are doing business with her, and she values your relationship, it may seem perfectly acceptable to ask her for a list of friends who might benefit from your services. But that may not be a good idea, even if she thinks you’re the best thing since Starbuck’s drive-thru. She is the gatekeeper of her relationships. She’s not being stingy, she’s being protective. A better idea might be to give her a few of your business cards and say, “if you know of anyone who might benefit from my service, feel free to give them my card.”

In other words…

Don’t expect women to spread the word for you, enable their ability to do so.

Don’t ask them for access to their friends and family, give them access to YOU so they can share that access.

Don’t tell them what to offer or what to say, make them happy and let them create the offer or pitch themselves.

After all, women know their friends better than you do. If you impress them enough to make them want to tell their friends, they’ll find a far better way to spread the word than you would have.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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Below is what happened in search today, as reported on
Search Engine Land and from other
places across the web

From Search Engine Land:


  • 10 Steps for Digg Success When You’re the Villain

    If you’re using Digg as a linkbaiting tool then you’re perceived as a villain. Everyone from Digg itself, to the community, to other self-proclaimed social media experts thinks you’re the bad guy. Even though good linkbait provides value to the community (because who doesn’t like remarkable content?), if they…

  • del.icio.us Extension For Internet Explorer Adds Firefox Features

    The Delicious Blog announced the release of a new beta version of the del.icio.us bookmarks extension for Internet Explorer. The new version helps the IE version catch up with the Firefox version, which was released on April 30th….

  • Google Incorporates Geodata In API, Partners With ESRI, Yahoo Introduces “Internet Location Platform”

    Google’s John Hanke keynoted the Where 2.0 conference this morning and discussed the development and evolution of the “geoweb.” But he also announced that KML files (now a public standard) and GeoRSS data (I believe) being indexed by Google are now going to be available to third parties via the…

  • EveryScape Improves, Beefs Up Community Strategy

    Google and Microsoft have invested huge sums in their competitive mapping platforms. Yahoo, for its part, opted out of that arms race some time ago. But independent EveryScape is building an interesting alternative platform and destination. Today at the Where 2.0 conference, the company announced upgraded site features and a…

  • An Embarrassment Of Dead Link Riches

    Sometimes link building is more difficult and painful than a root canal, and sometimes it’s so easy it happens in spite of us. It can be especially frustrating when you are trying to build links for a site that is perfectly deserving of the links you are requesting, yet…

  • More Than Half Of Yahoo’s Paid Search Clicks Come From Partners

    Efficient Frontier is out with new research looking at how the major search engines get search traffic outside their own search engines, including the remarkable stat that less than half of Yahoo’s paid search clicks happen on its own search sites….

  • Fortune On Google’s Challenges: Employee Retention, Innovation, Maintaining Its Culture

    There’s a famous B.B. King blues tune called “The Thrill Is Gone.” I was recently on the phone with a Google employee (director level) who was expressing that very sentiment about his experience there. I was surprised to hear that from this particular individual. However, Google has seen some high…

  • Microsoft’s Worldwide Telescope Application Blasts Onto The Desktop

    Microsoft has launched (an appropriate metaphor this time) its Worldwide Telescope desktop application. You must download the software, but then you’re treated to a beautiful array of images and “guided tours” of the cosmos (see screenshots below). Intended for science education, “Worldwide Telescope stitches together terabytes of high-resolution images of…

  • Search Illustrated: How A Search Engine Determines Duplicate Content

    With so much good content on the web, it’s inevitable that the same information will be displayed many times over. Whether it’s a blog post pointing to good statistics, an RSS feed pulled into a complementary site, or blatantly copied material, duplicate content can be an issue. This week’s…

  • Funny Microsoft Live Search TV Ads That Should Be Aired

    Two weeks ago, I attended a Microsoft event in London to talk about its progress in search. One of the highlights were these fake, hokey TV ads they showed us in between breaks. I loved them. They’re especially funny if you know Britain, but anyone should get a chuckle out…

Search News From Around The Web:

Applications & Portal Features

Business Issues

Local, Maps & Mobile

Link Building

Paid Search & Contextual

Searching

SEM Industry

SEO & SEM

Social Media

Video, Music & Image Search

Web Analytics

Other Items

Recent Hot Items From Sphinn, Our Social News Sharing Site:

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

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If you’re using Digg as a linkbaiting tool then you’re perceived as a villain. Everyone from Digg itself, to the community, to other self-proclaimed social media experts thinks you’re the bad guy. Even though good linkbait provides value to the community (because who doesn’t like remarkable content?), if they know you’re putting up the content in the hopes for links, then they’re automatically on defense. Because of this Digg has become very hard for marketers over the last year. It’s hard, but not impossible, and here are 10 steps that will improve your chances for success.

Click to continue reading…

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The Delicious Blog announced the release of a new beta version of the del.icio.us bookmarks extension for Internet Explorer. The new version helps the IE version catch up with the Firefox version, which was released on April 30th.

Click to continue reading…

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The Delicious Blog announced the release of a new beta version of the del.icio.us bookmarks extension for Internet Explorer. The new version helps the IE version catch up with the Firefox version, which was released on April 30th.

Click to continue reading…

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by Mack Collier

One of the best bit of social media advice I ever received came from Chris Brogan
when he said that when you want to decide if a social media tool is for
you, observe how someone that is really good at the tool uses it. 
Right now Twitter is hotter than Memphis in August, and one of the true
power users of Twitterville is Laura Fitton, who is known on Twitter as Pistachio.

So it should probably come as no surprise that Laura seems to have literally created the concept of adding a Twitter landing page on your blog.  On your Twitter profile page, there’s a small area where you can create a bio and link to your blog.  But Laura saw an opportunity to improve on the skimpy space that Twitter provides.

Laura added a link on her Twitter page that sends you to a special page on her blog that explains more about who she is, and what she does.  I emailed her to ask her why she created this page, and here’s her response:

“Here’s the thing, when someone clicks a Twitter profile URL, they’re
probably trying to get just a little bit more information on who is
writing the tweets. Chances are, they don’t have a bunch of time to go
in-depth. So I thought it might be nice to put out a little welcome
mat.

I’ll probably expand it to fill in some basic info about how I
engage with Twitter, like asking the favor of an “@reply hello” so that
I can return the follow. For others, they might use the space to tell
folks what their “follow back” policy is (it’s different for everyone,)
really, or other stuff to know about following them. Like, I point out
that I tweet an awful lot and that for someone new to Twitter, they
might be better off following me in their RSS reader so my frequent
tweets don’t drown out the stream.”

Here’s a sneak peek at what Laura’s Twitter landing page looks like on her blog:
PistachioTwitterBlogPage.jpg

The page also includes links to posts she has written about Twitter.  I absolutely love this idea because Laura is thinking about how her followers on Twitter view her page.  She is also already thinking about the future and how she can possibly change the page to make it more useful to her followers in helping her communicate with them.

This goes back to Chris’ advice about observing how people that are really good at a particular social tool, use that tool.  Laura has found a way to tap into the incredible communication and networking power of Twitter to become a literal superstar in the social media space.  She does so by understanding the capabilities of the tool, and utilizing it effectively.

So if you spend any amount of time on Twitter, consider adding your own Twitter landing page to your blog.  I will be creating one for my blog soon, and given that Twitter is sending me more and more traffic, it only makes good sense.

BTW if you are still getting your feet wet on Twitter, make sure you follow both Chris Brogan and Laura “Pistachio” Fitton.  They are two of the true Twitter experts, and both are sincerely good people to boot!

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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Google’s John Hanke keynoted the Where 2.0 conference this morning and discussed the development and evolution of the “geoweb.” But he also announced that KML files (now a public standard) and GeoRSS data (I believe) being indexed by Google are now going to be available to third parties via the Google API. That means things like Panaramio and geotagged YouTube videos, among other datasets, will be available through the API.

Click to continue reading…

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Featured posts to the Search Engine Watch blog in the past week.

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by Stoney deGeyter

I’m gearing up for a 1-hour webinar that I’ll be doing for SEMpdx next week. I’ve got more information on that below, but the SEMpdx crew asked their members to submit some questions that they would like to get answered during the presentation. Instead of waiting, I thought I’d go ahead and answer the questions here:

I would like more information about what this really is… I know that the e-marketing is the direction everyone is going, and I would like to get up to speed on some of this stuff in order to pass the information (as well as vendors such as yourself) on to my clients. I would love to know if this is going to be something worth my participation. (I have very little knowledge about the SEM world, but would like to learn more!
– Kristin

The webinar is titled Secrets to Creating a Search Engine Friendly Website. I’ll be covering three basic areas of website architecture:

  • Domain & URL Structure
  • Link Structure
  • Page/Code Structure

The bottom line of this presentation is to show participants how to create a search engine friendly website. I won’t be discussing specific SEO strategies, but will show you what you need to know to create a website that is ready to be keyword optimized for search engine placement.

Over the years of implementing effective keyword optimization, we found that many sites underperformed because of poor website architecture. Implementing a strong, search engine friendly website architecture enables your search engine optimization efforts to be more effective. Not only does it reduce or eliminate issues that can prevent search engines from effectively spidering your website, it can also help your visitors more easily navigate and interact with it.

The three bulleted items are great starters. Interested in latest trends in what works and what doesn’t. Are metatags still viable in SEO? Thanks!
– Rick

We’ll definitely be covering meta tags in the webinar, but won’t spend a great deal of time on them as they are only a minor issue overall. One of the things I will be touching on specifically are issues regarding duplicate content. I’ll address tactics on how to set up your domains, links and pages to avoid inadvertently creating duplicate content that will have a negative effect on the search engines.

Other important areas that will be address are code-bloat, proper heading tag usage, excluding pages from search engines and internal linking strategies to name a few.

How do Wordpress vs. Blogger [differ] in terms of search engine ranking?
– Amber

I assume this question is in regards to the free blogging platform offered by Wordpress, similar to free platform at Blogger. As far as I know there is no search engine ranking advantage to one over the other. They are both interfaces that allow you to host and post your blogs for no money. If you are a conspiracy theorists then I guess you might be able to find cases where Google favors Blogger over wordpress in terms of allowing pages in the index and/or rankings, but I don’t think there is any solid evidence to support that.

The real benefit in Wordpress, however, comes from installing their software on your server so you can run your blog off your own domain. You can’t do that with Blogger. Installing the Wordpress software gives you all kinds of advantages for customization. There are numerous plugins that will help optimize your blog posts with custom title tags and the like. You can do things with the installed Wordpress software that you can’t do with any of the free platforms. Plus, you get the benefit of building up your own domain.

Any secrets that don’t require making a million different landing pages are most welcome! I have limited ability and VERY limited time to manage our website. Speed is essential. Thanks!
– Dena

There really is no shortcut to good SEO. There are a lot of tools out there, some good some bad, that can speed up the optimization process, but there is no replacement for good SEO hand-craftsmanship.

Keep in mind that the type of site you have will also greatly effect how much SEO work is needed. If you’re in a niche industry with limited keywords then you only need to make sure you have pages that address your main keywords and then add content semi-regularly to hit the longer-tail terms.

On the other hand, if you have an e-commerce site with dozens or hundreds of products, then every product page can be an optimized landing page. The time required to optimize every product page can be reduced by using a search engine friendly CMS (Content Management System), but even still, you’ll have to take time to write good, unique descriptions for each product.

The thing about SEO is that you don’t have to do it all at once. Get your site on a solid architectural foundation, perform your keyword research so you know what keywords need to be targeted, and then start optimizing specific pages for specific keywords. Some sites easily have over a thousand relevant keywords. But you don’t have to optimize for all thousand keywords at once. Start small, optimize for the terms that are likely to produce the best results (i.e. better conversions, easier to rank) and then over time, as your site gets established start hitting some of the more competitive phrases.

There is no quick-fix to SEO, it’s an ongoing process. So long as there are more keywords to target, there is more SEO to do. Plan for the long-term approach and tackle it a little at a time.

What are the issues with database driven content on a Website?
– Brenda

Content Management systems, dynamic content and their effect on search engine friendly site.
– Melanie

There are a number of possible issues with database driven content, but it’s all about how it’s implemented by the CMS. The things to be most aware of are to make sure that the pages created by the CMS are spiderable by the search engines and that the system doesn’t not push the same content onto different URLs (other than product descriptions, as applicable.)

You also want to make sure you have control over the title tag and meta description tag of each page produced. Each page created should also have at least one (but preferably more) internal links pointing to it as well. We’ll be covering a number of issues in the webinar that can be directly applied to any content management system.

Can you please talk about the importance of content both on and offsite (with links back)?
– Michael

I’ll primarily be addressing on-site content and internal link structures in the webinar, but that doesn’t negate the importance of having quality incoming links to your site. The best link to a site is one that is found in the midsts of other great content. Links from lists (like link partner pages) tend to have very little relevance, if any at all. This isn’t universally true, depending on the context of the link, value of the page and site as a whole, but you can hardly go wrong when you can score a link on a contextually relevant page with the link as part of the content.

How do you achieve high placement on very competitive keyword searches? Does Flash keep your keywords from being noticed by crawlers? Is there a way to find long tail keywords for a site with low traffic? Do meta keywords matter anymore? Why does my site jump around in placement on Google?
– Chris

That first question is too open ended for me to address here or in the webinar. The bottom line is to create a site that is more valuable to searchers than any other site on that topic. It’s a tough task, but someone has to have the best site. If you can create that site, and implement some solid link strategies, then you’ll soon be able to out rank your competitors.

Search engines are getting better and indexing flash content and there are things you can do to make the content inside flash more readily available to the engines. The answer to your question is “no” but you still have to consider carefully how to best implement flash technology into your site so it serves both your visitors and the search engines. I’ll tell you this, if you are trying to optimize for a few dozen very distinct keywords, it’ll be very difficult to do that with an all-flash website. When you build a site in HTML then you’re able to target keywords on specific pages, creating a better focus and better opportunities for rankings. Not to mention the ability to drive the visitor directly to the content that is most relevant to their search. But that doesn’t mean there are no great ways to implement flash in a website. However, flash should be an enhancement of, not a replacement for, a website.

If you’re trying to find long tail keywords to optimize then I suggest looking to a keyword research tool such as Wordtracker or Keyword Discovery. Both will help you uncover long-tail terms for your industry. As you target and rank for long-tail keywords your traffic levels should increase. This will then allow you to sort through your server logs for more potential long-tail keywords that you can better target for rankings.

I have a whole slide dedicated to meta keywords. I’m sure you’ll find the information I present on that rather eye-opening. But the short answer on that question is: no.

As for your site jumping around there are a number of factors in that. First, you could be getting different results depending if you are logged into Google or not. When you’re logged in then Google will show you your personalized results which will be different from the standard results. The same is true for anybody else logged in, they’ll see different results that you will. Even if they are not logged in they can get different results just by hitting different data centers when doing a search. In fact, we’ve done similar searches from different machines in the same office and gotten different results. All of this just makes rankings an unreliable measure of success. Yes, we all want to be ranked high, but with everybody getting results, that has less meaning than it used to.

How do I get IT to help me in expediting my requests to make architectural changes to my websites?
– Aliea

That’s a good question and the most difficult one to answer. You simply have to get IT on board with what you’re trying to achieve. Essentially, you have to act as a salesperson. Create goals that they will understand and jump on board with. For example, tell them you want to increase traffic by X percent by X date. Or that you want to improve site conversion rates by X. Find some goals that they can take ownership of themselves so they’ll be on board with them. Once they are excited about the goals, then lay out the plan detailing how to get there. Even if you only present one item at a time, be sure to frame each requested change in a way that will help them to see how that change will help them achieve the goals.

There is still time to register for the Website Architecture Webinar. It will be held Thursday, May 22, 10 AM PST. If you sign up you can submit your questions at the same time. I’ll try to do one more question and answer post before the event.

But I have my own question for you, of the three main areas above (domain, link & page structure), which are you most interested in me spending the most time on?

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.