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by Jennifer Laycock

Two weeks ago, I came home from Small Business Marketing Unleashed to find a note on my laptop. It said “Hey Jen! We need more content! The masses are circling and you’re not giving them enough to read!!” Now as someone who used to regularly churn out 6000 words of content a day, I found I could do nothing more than hang my head in shame. After all, what good is Search Engine Guide if we aren’t feeding our readers a steady diet of small business marketing articles to keep them happy?

Of course I’m only one woman. Granted, I type 120 words per minute and I spin out marketing ideas like Simon Cowell spins out insults, but nonetheless, I’m still only human. So, I fired a note right back at Robert that said “Well fine! Then drag yourself out of that recliner and put down your bon bons long enough to hire me an Associate Editor!”

Soon enough, a note shot back. “Fine by me, but who are you going to sucker into this job?”

The Requirements

Well, that was a tough one. I mean the criteria were pretty high.

1.) They should be cute. (but not cuter than me, and certainly not cuter than Puppy.)
2.) They need to be able to write. (preferably about things I don’t like to write about so I can push the dirty work on someone else.)
3.) They have to be able to hold their own as part of our team. (Which means having a snappy come-back at all points in time while retaining an incredibly charming demeanor.)
4.) They have to love small business as much as I do. (In fact, they should probably run one.)

Now number one was going to be tough to fill, so I made a note that we could compromise here if we had to. Number two was non-negotiable, especially on the “things I don’t like to write about” front. What good would it do the world to have a carbon copy of me, we want tons of content coming in on completely different topics, right? Number three was going to be tough. Search Engine Guide runs on a spicy mix of rock-hard friendship and lightening fast zingers.

Of course number four wasn’t in any way, shape or form negotiable.

That’s when Robert pointed out the need for:

5.) They have to be willing to work with YOU, Jen.

Doh. Suddenly my hopes of a brand spanking new content sidekick were dashed.

But All Was Not Lost

That’s when I heard the voice of Yoda, calling out from beyond… saying “wait, there is another.”

(Ok, ok, so actually, my brain said “you dolt, there’s only ONE man for the job and you know exactly who it is.)

Honesty folks, the choice was obvious. The only thing not obvious was why I didn’t think of it sooner. So without further ado, let me introduce to you the one man in this industry that fit every last qualification we could outline. The only man in this industry I’d trust with a label like this one. (And don’t any of you tell him that because it will go straight to his head.)

Stoney deGeyter.

No one else we could think of could possibly fill the void on our site the way Stoney can. So, as much as the other editors of the world may cry to know that Stoney’s content will now be appearing exclusively on this site as he helps me crank up the content, our small business readers can delight in knowing they no longer have to chase Stoney around the web. If you love him as much as we do, you’ll find him right here, on a regular basis, sharing his infinite knowledge of organic search, usability, and obscure movie quotes.

No worries to those of you who were just picking up the phone to call him, he’ll still be at the helm of his firm, Pole Position Marketing as well. He’ll simply be moonlighting as part of our fun-loving staff.

Welcome aboard Stoney!

No, Stoney, your title can NOT be “Pimp McFly.” Robert already laid claim to that one.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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by Jennifer Laycock

Two weeks ago, I came home from Small Business Marketing Unleashed to find a note on my laptop. It said “Hey Jen! We need more content! The masses are circling and you’re not giving them enough to read!!” Now as someone who used to regularly churn out 6000 words of content a day, I found I could do nothing more than hang my head in shame. After all, what good is Search Engine Guide if we aren’t feeding our readers a steady diet of small business marketing articles to keep them happy?

Of course I’m only one woman. Granted, I type 120 words per minute and I spin out marketing ideas like Simon Cowell spins out insults, but nonetheless, I’m still only human. So, I fired a note right back at Robert that said “Well fine! Then drag yourself out of that recliner and put down your bon bons long enough to hire me an Associate Editor!”

Soon enough, a note shot back. “Fine by me, but who are you going to sucker into this job?”

The Requirements

Well, that was a tough one. I mean the criteria were pretty high.

1.) They should be cute. (but not cuter than me, and certainly not cuter than Puppy.)
2.) They need to be able to write. (preferably about things I don’t like to write about so I can push the dirty work on someone else.)
3.) They have to be able to hold their own as part of our team. (Which means having a snappy come-back at all points in time while retaining an incredibly charming demeanor.)
4.) They have to love small business as much as I do. (In fact, they should probably run one.)

Now number one was going to be tough to fill, so I made a note that we could compromise here if we had to. Number two was non-negotiable, especially on the “things I don’t like to write about” front. What good would it do the world to have a carbon copy of me, we want tons of content coming in on completely different topics, right? Number three was going to be tough. Search Engine Guide runs on a spicy mix of rock-hard friendship and lightening fast zingers.

Of course number four wasn’t in any way, shape or form negotiable.

That’s when Robert pointed out the need for:

5.) They have to be willing to work with YOU, Jen.

Doh. Suddenly my hopes of a brand spanking new content sidekick were dashed.

But All Was Not Lost

That’s when I heard the voice of Yoda, calling out from beyond… saying “wait, there is another.”

(Ok, ok, so actually, my brain said “you dolt, there’s only ONE man for the job and you know exactly who it is.)

Honesty folks, the choice was obvious. The only thing not obvious was why I didn’t think of it sooner. So without further ado, let me introduce to you the one man in this industry that fit every last qualification we could outline. The only man in this industry I’d trust with a label like this one. (And don’t any of you tell him that because it will go straight to his head.)

Stoney deGeyter.

No one else we could think of could possibly fill the void on our site the way Stoney can. So, as much as the other editors of the world may cry to know that Stoney’s content will now be appearing exclusively on this site as he helps me crank up the content, our small business readers can delight in knowing they no longer have to chase Stoney around the web. If you love him as much as we do, you’ll find him right here, on a regular basis, sharing his infinite knowledge of organic search, usability, and obscure movie quotes.

No worries to those of you who were just picking up the phone to call him, he’ll still be at the helm of his firm, Pole Position Marketing as well. He’ll simply be moonlighting as part of our fun-loving staff.

Welcome aboard Stoney!

No, Stoney, your title can NOT be “Pimp McFly.” Robert already laid claim to that one.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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by Mack Collier

The problem that many companies face when they delve into the social
media waters is that they really don’t understand these new-fangled
tools.  And that means they are probably going to use them in the wrong
ways, and for the wrong reasons.

Which brings us to DirecTV’s presence on Twitter.

Stoney mentioned that DirecTV was on Twitter over the weekend with this tweet:

StoneyTwit.jpg

And if you check their Twitter page, first you see this:

DirecTV1.jpg

….then this:

DirecTV2.jpgNow to be fair, it’s possible that DirecTV isn’t behind this account.  But I would bet they are, simply because if someone else was on Twitter impersonating DirecTV, they would likely be familiar enough with the service to understand that you can’t leave a direct message to someone that isn’t following you. But a company that simply wanted to be on the ‘hot new social media site’, wouldn’t get that.

This is why companies need to forget trying to use social media on their terms, and need to focus on using these tools as the rest of us do.  Having an effective presence on Twitter means you have to interact with other people.  You have to follow other people, and yes, you have to respond to people publically.

Or you can try using Twitter the way YOU think is best.  Because as we can see, as DirecTV’s whopping ONE follower attests, the company clearly knows how to use Twitter better than the rest of us do.

UPDATE:  Literally as I was going to publish this post, Stoney left this tweet:

StoneyTwit2.jpg

Kudos to DirecTV for monitoring Twitter, hopefully they’ll now spice up their Twitter account and start using it as a tool to more effectively connect with their customers.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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by Mack Collier

The problem that many companies face when they delve into the social
media waters is that they really don’t understand these new-fangled
tools.  And that means they are probably going to use them in the wrong
ways, and for the wrong reasons.

Which brings us to DirecTV’s presence on Twitter.

Stoney mentioned that DirecTV was on Twitter over the weekend with this tweet:

StoneyTwit.jpg

And if you check their Twitter page, first you see this:

DirecTV1.jpg

….then this:

DirecTV2.jpgNow to be fair, it’s possible that DirecTV isn’t behind this account.  But I would bet they are, simply because if someone else was on Twitter impersonating DirecTV, they would likely be familiar enough with the service to understand that you can’t leave a direct message to someone that isn’t following you. But a company that simply wanted to be on the ‘hot new social media site’, wouldn’t get that.

This is why companies need to forget trying to use social media on their terms, and need to focus on using these tools as the rest of us do.  Having an effective presence on Twitter means you have to interact with other people.  You have to follow other people, and yes, you have to respond to people publically.

Or you can try using Twitter the way YOU think is best.  Because as we can see, as DirecTV’s whopping ONE follower attests, the company clearly knows how to use Twitter better than the rest of us do.

UPDATE:  Literally as I was going to publish this post, Stoney left this tweet:

StoneyTwit2.jpg

Kudos to DirecTV for monitoring Twitter, hopefully they’ll now spice up their Twitter account and start using it as a tool to more effectively connect with their customers.

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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by Jennifer Laycock

If you’ve been wanting to get to a Search Engine Strategies event, but haven’t been able to escape from your office, you’ll be glad to hear that Search Engine Strategies has teamed up with MarketMotive to offer in-depth online training seminars featuring members of the Market Motive staff and popular SES speakers. The sessions are designed to marketers a chance to receive high level training at a lower price and with a small time commitment than attending an entire show.

The classes will run two hours online and will feature a limited class size to make sure attendees have a chance to ask questions.

The classes are $395 each and cover a variety of topics over the next few months. Upcoming classes include:

10 Ways to Attract People and Gain Rankings in the Search Engines
Featuring Matt Bailey: Tuesday May 13 at 12pm EST

Paid Search 101, 201, 301 and 401 all in One Workshop
Featuring George Michie: Thursday, June 5th at 12pm EST

Advanced Analytics: Enlightenment through KPIs
Featuring Avinash Kaushik and John Marshall: Thursday June 26 at 12pm EST

SEO Tools for Better Ranking
Featuring Todd Malicoat: Tuesday, July 22nd at 12pm EST

Want more from your web site?
Search Influence can help! Targeted Traffic. Increased Revenue. Results Guaranteed. Customized Internet Marketing you can afford.

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Below is what happened in search today, as reported on
Search Engine Land and from other
places across the web

From Search Engine Land:


  • Facebook Search Box Is Low-Hanging Fruit For Microsoft

    Now that the Microsoft play for Yahoo appears to be over (appears to be), everyone and their grandparents are speculating about what Microsoft and Yahoo are going to do now. One quick thing that Microsoft could do to increase its potential reach in search is encourage Facebook to put a…

  • Cinco Doh! Mayo: Ask.com Spells Cinco de Mayo Wrong

    If you take a look at the Ask.com home page, you might notice a glaring typo on the Cinco De Mayo theme. Ask has a glaring typo, where they spelled ‘De’ as “Do.’ However, if you click through, Ask.com does link the result to the correct spelling….

  • Make Your Ads Better: Three Powerful Techniques

    Tomorrow I’m giving a talk at the eMetrics summit in San Francisco. A search marketing perspective can often seem “refreshing” in the context of the discipline of marketing in general; it even seems to go against the grain a bit. I’ll be telling the eMetrics audience a bit about…

  • Use Universal Search to Leapfrog Local Rankings

    Most locally-oriented sites focus their natural search optimization efforts on the big cities of the world — metros like New York, Chicago, and Los Angeles. Yet there is a lot of traffic to be found in the long tail of search queries involving the many tens of thousands of…

  • Seven Tactics For Leveraging Paid Search To Build Brand Awareness

    Everyone managing cost-per-click (CPC) campaigns lives by three magic letters that can make the difference between a friendly pat on the back and a hefty push on the back… out the door. Those letters are ROI (return on investment). Put another way, are you bringing in more money from your…

  • Changes To Google UK Trademark Policy Will Result In Lawsuits

    In the US marketers may use competitors’ trademarks as keywords, so long as they don’t appear in the ad text itself. Previously Google used a more restrictive policy in the UK, not allowing use of competitors’ trademarks at all. Last month the company changed its UK rules to conform to…

  • I Believe In the Google -60 Penalty

    Whenever people say there’s a new Google penalty, often there’s not confirmation from Google that such a thing exists and even other webmasters may disagree that the penalty does exist. But with the -60 penalty that’s going on, there are more clues that make me think this is indeed real….

  • Beware: Google AdWords Phishing Attempts Continue

    Google adwords fuel new URL attack from IDG News reports that the AdWords credit card phishing attempts continue to be a problem. Emails disguised as official Google AdWords emails are being sent to advertisers asking them to update their billing information. When advertisers go through the link and update their…

  • Yahoo Next Steps: Google Deal, AOL Purchase & Pleasing Investors

    The question of the day seems to be how low will Yahoo go when the US stock market opens later today. Even I, optimistic about Yahoo’s chances on its own, don’t expect it to rise. But maybe the latest blog spin from Yahoo, along with formal news of a deal…

  • Leaving Las Yahoo: Microsoft’s $5 Billion Mistake?

    If Microsoft’s walkaway from the Yahoo deal is indeed a ploy to save $5 billion, Microsoft CEO Steve Ballmer may have proven himself pennywise and pound foolish. He was prepared to spend billions to finally make Microsoft a serious rival to Google. For a bit more, he may have destroyed…

  • Microsoft Yanks Its Offer For Yahoo

    Microsoft has decided to withdraw its offer for Yahoo and not pursue a hostile takeover bid, according to a letter from Microsoft CEO Steve Ballmer, just released: “Clearly a deal is not to be.” This marks an amazing turn in the MicroHoo drama. When the acquisition bid was first announced…

Search News From Around The Web:

Applications & Portal Features

Business Issues

Local, Maps & Mobile

Link Building

Microhoo

Paid Search & Contextual

Searching

SEM Industry

SEO & SEM

Social Media

Video, Music & Image Search

Web Analytics

Other Items

Recent Hot Items From Sphinn, Our Social News Sharing Site:

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Below is what happened in search today, as reported on
Search Engine Land and from other
places across the web

From Search Engine Land:


  • Facebook Search Box Is Low-Hanging Fruit For Microsoft

    Now that the Microsoft play for Yahoo appears to be over (appears to be), everyone and their grandparents are speculating about what Microsoft and Yahoo are going to do now. One quick thing that Microsoft could do to increase its potential reach in search is encourage Facebook to put a…

  • Cinco Doh! Mayo: Ask.com Spells Cinco de Mayo Wrong

    If you take a look at the Ask.com home page, you might notice a glaring typo on the Cinco De Mayo theme. Ask has a glaring typo, where they spelled ‘De’ as “Do.’ However, if you click through, Ask.com does link the result to the correct spelling….

  • Make Your Ads Better: Three Powerful Techniques

    Tomorrow I’m giving a talk at the eMetrics summit in San Francisco. A search marketing perspective can often seem “refreshing” in the context of the discipline of marketing in general; it even seems to go against the grain a bit. I’ll be telling the eMetrics audience a bit about…

  • Use Universal Search to Leapfrog Local Rankings

    Most locally-oriented sites focus their natural search optimization efforts on the big cities of the world — metros like New York, Chicago, and Los Angeles. Yet there is a lot of traffic to be found in the long tail of search queries involving the many tens of thousands of…

  • Seven Tactics For Leveraging Paid Search To Build Brand Awareness

    Everyone managing cost-per-click (CPC) campaigns lives by three magic letters that can make the difference between a friendly pat on the back and a hefty push on the back… out the door. Those letters are ROI (return on investment). Put another way, are you bringing in more money from your…

  • Changes To Google UK Trademark Policy Will Result In Lawsuits

    In the US marketers may use competitors’ trademarks as keywords, so long as they don’t appear in the ad text itself. Previously Google used a more restrictive policy in the UK, not allowing use of competitors’ trademarks at all. Last month the company changed its UK rules to conform to…

  • I Believe In the Google -60 Penalty

    Whenever people say there’s a new Google penalty, often there’s not confirmation from Google that such a thing exists and even other webmasters may disagree that the penalty does exist. But with the -60 penalty that’s going on, there are more clues that make me think this is indeed real….

  • Beware: Google AdWords Phishing Attempts Continue

    Google adwords fuel new URL attack from IDG News reports that the AdWords credit card phishing attempts continue to be a problem. Emails disguised as official Google AdWords emails are being sent to advertisers asking them to update their billing information. When advertisers go through the link and update their…

  • Yahoo Next Steps: Google Deal, AOL Purchase & Pleasing Investors

    The question of the day seems to be how low will Yahoo go when the US stock market opens later today. Even I, optimistic about Yahoo’s chances on its own, don’t expect it to rise. But maybe the latest blog spin from Yahoo, along with formal news of a deal…

  • Leaving Las Yahoo: Microsoft’s $5 Billion Mistake?

    If Microsoft’s walkaway from the Yahoo deal is indeed a ploy to save $5 billion, Microsoft CEO Steve Ballmer may have proven himself pennywise and pound foolish. He was prepared to spend billions to finally make Microsoft a serious rival to Google. For a bit more, he may have destroyed…

  • Microsoft Yanks Its Offer For Yahoo

    Microsoft has decided to withdraw its offer for Yahoo and not pursue a hostile takeover bid, according to a letter from Microsoft CEO Steve Ballmer, just released: “Clearly a deal is not to be.” This marks an amazing turn in the MicroHoo drama. When the acquisition bid was first announced…

Search News From Around The Web:

Applications & Portal Features

Business Issues

Local, Maps & Mobile

Link Building

Microhoo

Paid Search & Contextual

Searching

SEM Industry

SEO & SEM

Social Media

Video, Music & Image Search

Web Analytics

Other Items

Recent Hot Items From Sphinn, Our Social News Sharing Site:

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reader-survey.jpgI have created a 15 question reader survey that I hope you can all take. The purpose of the survey is to learn more about you and what you like best about the site. I basically want to learn your likes and dislikes about the content, design and features of this site.

As you know, we have been writing here since 2003 and we continue to try to add components that add value. In addition, we try to focus on search community news and discussion. So even though some news might be hot in the search industry, it might not be important to the average SEO. We try to focus on what is important to the average SEM based on what is being discussed in the forums. We will stay true to that mission but that doesn’t mean we can’t do better.

I am really hoping most of you can spend the time to fill out the 15 question survey. You can access it at this link.

If you need a reason to take it outside of helping us make a better resource for you, then here you go. If you fill out your name and email address, which is optional on the survey, I will randomly choose one winner. What does the winner win? The winner will win free schwag from Google, Yahoo, Live Search and other companies. Plus the winner will win a free dinner with me and maybe a few of my SEM friends (if they are available) at a kosher restaurant. The dinner has to be at a kosher place, but the winner can coordinate with me the date and time. FYI, the prize ideas came from suggestions at my personal blog.

Again, please take the time to complete our first ever reader survey by clicking here and answering the questions.

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Now that the Microsoft play for Yahoo appears to be over (appears to be), everyone and their grandparents are speculating about what Microsoft and Yahoo are going to do now. One quick thing that Microsoft could do to increase its potential reach in search is encourage Facebook to put a Live Search box on the site.

Click to continue reading…

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by Jennifer Laycock

Ben McConnell has a short little post over at Church of the Customer this week that serves as a perfect example of why keyword research is so essential. McConnell is talking about companies that rely too heavily on jargon in their marketing materials. In the world of search engine optimization, we call that “PR speak.”

McConnell’s post was sparked by Facebook’s description of itself on their home page.

facebook.png

From McConnell’s perspective, this is a perfect example of a company that is relying too heavily on jargon. After all, how many of you would describe Facebook as a “social utility” if asked to describe it by friends? My guess is not many, especially since a search of both Wordtracker and Keyword Discovery show ten times more searches for “social network” than “social utility.”

What does this have to do with toilets? For that matter, what does it have to do with you?

Well, it underscores just how important it is to do keyword research for your site. Whether small business or big, companies tend to get caught up in their own way of saying things. If a public relations department has been in the mix for long, there’s a good chance they’ve tried to differentiate your product or service by giving it some snazzy new name. That’s fine and dandy, but if your site focuses on that snazzy new name and ignores the boring, but descriptive original…you might be missing the boat in terms of search traffic.

Take the example from the title. While a new model of toilet could technically be called a “biological waste aquatic removal system” (after all, you’re removing human waste via a water based system) chances are slim anyone is goin